What we do
Software for businesses that bill recurring members, and the payment integrations that make the billing actually happen. Splitting those across two vendors is where most membership businesses lose money, so we do not.
Membership management software
Billing, attendance, leads and retention reporting for businesses that bill recurring members. Martial arts schools first, and every other membership business since.
Gateway connectors, written here
Card-present and virtual terminal flows wired straight into the member record. Payments are set up through us — a merchant account with our payment partner, and the encrypted gateway credentials that connect it to your members.
Payments
Payments are set up through Anexan: the business opens a merchant account with our payment partner, and we hold the encrypted gateway credentials that connect it to your members. So a card taken at the counter or through a virtual terminal lands on the member's record in the same transaction, with no nightly file to reconcile and no second system to log into.
The gateway is ours to choose, and that is the reason it works. A connector has to be written and kept working for every gateway it speaks to, so a vendor who accepts whichever one a customer arrives with is maintaining an integration per customer — which is how the join between payments and member records quietly stops being anybody's job. One gateway, matched to the merchant partner, is what makes it one piece of work instead.
One gateway, matched to the merchant partner and integrated properly, rather than a different connector for every customer.
Paid-in-full terms, seasonal schedules and per-event fees — the billing shapes a membership business actually uses.
The decline, the member and the follow-up are one workflow rather than a report someone has to notice.
Including receipts and response pages.
Where to go next
This site is the company. Everything about the software — what it costs, what it does, how to switch to it — is on blackbeltcrm.com, and customers sign in there too.
